Decide how they should call you
The client approached us with a brief for a new website. But the first meeting indicated that for successful communication, it was first necessary to find the answer to a broader question: how to actually talk about the institution?
Until then, a presentation on one of the tabs of the city website was enough for the chateau. It housed the Chateau Gallery of the City of Kladno, which also had its own logo, but that no longer stood up in the new context. The new concept conceived the chateau as a complex with a diverse range of exhibitions and activities – from an art gallery through a children's playroom to a wedding destination.
Fragmented communication needed to be unified. Therefore, we proposed a brand referring to the chateau's silhouette, which, based on interviews with local stakeholders and verification via a user survey, emerged from other considered variants as the most understandable, accurate, and economical. It was also practical because it could easily be extended to specific parts of the complex.